Senior Agent

Comparion Lead Insurance Agent

Comparion Insurance Agent

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<p>Your local Comparion Insurance Agency office has licensed agents specializing in auto, home, pet and life insurance throughout Oregon and SW Washington. We’re committed to helping you find the right coverage for your insurance needs, including options from many top-rated carriers. Call us today to reach a local agent – or click “Website” above to choose an agent from this office and call them directly.</p>


Lake Oswego, OR

Hi Geoff, the sales agents our Lake Oswego office thank you for your positive review!

Great group of people!!  Helped me a ton!!

Hi Ashie O, our local sales agents in Lake Oswego were blown away by your positive experience! Please consider calling our Lake Oswego OR team again when you have insurance needs.

We've been working with Laurie to meet our insurance needs for over five years now, and we have been very pleased. Laurie has always been very helpful, kind, and efficient. She seems to go above and beyond to provide great service - making sure all the details have been taken care of. And with the recent huge rate hikes for homeowners insurance, Laurie was able to shop around and save us $900 per year, even while adding additional coverage. I think that is a benefit of working with an independent agent instead of working directly with one insurance company - she can help you pick and choose to get the best coverage for the lowest price. Thank you, Laurie, for all your help! We are grateful to feel like we have someone on our side when it comes to insurance.

I recently had a claim through my homeowners insurance due to a water leak. I was having some issues with the insurance company.  After several unsuccessful attempts by the restoration Company and myself, somehow Laurie Lum and Robert Potruch were to get the insurance company to cover an expensive repair that was technically not covered under the contract. They made the near impossible happen. They truly care and go the extra mile!  Several of my friends have switched over to Comparion and are so happy they did!

Hi Joanne Crane, thank you for taking the time to leave our local sales agents such a great compliment.

What a great company to work with.  Laurie Lum made everything so easy.  She was friendly, thorough, and went above and beyond to assure I was getting the best rate on my insurance.  She has saved me a significant amount of money.  I could not give a higher recommendation.  Laurie Lum and Comparion Insurance Agency are wonderful!

UPDATE August 2024:  I felt the need to add to my review. I recently had a claim through my homeowners insurance due to a water leak. I was having some issues with the insurance company.  After several unsuccessful attempts by the restoration Company and myself, somehow Laurie Lum and Robert Potruch were to get the insurance company to cover an expensive repair that was technically not covered under the contract. They made the near impossible happen. They truly care and go the extra mile!

I agree liberty is trash they raised my rates didnt tell me,customer

service is non existent and they raise prices looking elsewere asap

As a consumer for Liberty Mutual I cannot leave a low enough rating for them. Any agency that pushes them must/should be suspect

Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and we're happy to hear that you had a wonderful customer experience!

Erick, was very helpful in getting us competitive house and vehicle ins.  He was great to work with. I would recommend him to many friends.

Hi Vaughn, the local sales agents in this office thank you for your positive review! We appreciate you recommending our consultation services and we're happy to hear that you had a wonderful customer experience.

Kelly Truner is PHENOMENAL!!! He not only insures my entire family (there are 6 of us), but a number of my freinds and relatives. Whenever someone is looking for anything insurance related I give them Kelly's contact information.

Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.

I switched agencies and got more coverage for a better rate!  My agent, Sean McLoughlin, was so easy to work with, honest, explained everything and very responsive!  Would definitely recommend.

Hi Sean Mcloughlin, Thank you for taking the time to leave us a review. I’m thrilled that you are satisfied with our services.

These are hardworking knowledgeable folks that do their best for their clients every day.  Rates may not always be the least expensive, but you get what you pay for and they have your best interests in mind.

Hi Natasha, thank you for taking the time to leave our local sales agents such a great compliment! We look forward to helping you again in the future.

The Lake O Comparion office is awesome… Lee Goecks was super helpful and very attentive to my needs!

Hi Nicole, our local sales agents were blown away by your positive experience! We really appreciate the time you took to write such a detailed review! We look forward to helping you again in the future.

Ryan is very good at what he does and is very personable he has the best communication skills ever with enthusiasm as well as an amazing sense of humor that makes you feel comfortable.  He can give you the best insurance quote ever. Ryan cares and is willing to work with you in every way possible, and strives to bring you the most excellent service you can ever get because he loves what he does. So if you are looking for an insurance agent then Ryan is your guy.

Hi Michael, the local sales agents in this office thank you for your positive review! We look forward to helping you again in the future.

I have been working with Donald Burroughs for years on my insurance and all our needs. He is always very responsive and knowledgeable about getting us the right coverage at an affordable price.

Hi Ana Lopez, thank you for taking the time to leave Elsa such a great compliment.

Best customer service and attention to detail from my insurance agent Elsa Goebel. She worked tirelessly to find us a good price on bundling home, auto and life. I would one hundred percent recommend this honest agent to find you and yours the best pricing out there!

Hi Matt, the local sales agents in this office thank you for your positive review! We look forward to helping you again in the future.

Hi Patty Capps, the local sales agents in this office thank you for your positive review!

Ryan watches my rates at renewal time and makes sure I have the best rates available.

Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and we're happy to hear that you had a wonderful customer experience.

I appreciate the honesty and many options comparion insurance has to offer. I send all of my friends, family and associates to Ryan!

Hi Sara! Thank you for taking the time to leave us a review. We look forward to helping you again in the future.

Great insurance agency!!! Ryan has help my family for years!

Hi Tim, thanks for your kind words! Positive feedback motivates agents in this office to continue exceeding expectations. We look forward to helping you again in the future.

Consistently great service.  Honest people, who tell it to you straight, and don't try to push something you don't need!

Hi Lora Hague, the local sales agent in this office thanks you for your positive review! I’m thrilled that you are satisfied with our services. If you have friends who need insurance, please send them to this outstanding agent!

Great agency!!! Saved my family tons of money!  Ryan Capps with the big beard is the best!!!

Hi Kathy, thanks for your kind words. This kind of feedback motivates us to continue exceeding quality standards. We look forward to helping you again in the future.

This is a very professional company….Questions get answered so quickly and professionally

Hi Jaime, thank you for taking the time to leave our local sales agent such a great compliment! We look forward to helping you again in the future.

Comparison Insurance is an amazing agency experience. I work with Melissa Pope and it was so enjoyable to work with someone who appreciates my needs and truly raves about the place she works!

Hi Mark, the local sales agents in this office thank you for your positive review!

Great experience talking with the agents in your office.

Hi Tamera, thank you for taking the time to leave our local sales agents such a great compliment.

This team is one of the best in the industry.  Always quick to respond and great customer service.

Fantastic Agency! Professional and easy to work with. Highly recommended!!

Great local office that was able to really help me with my insurance needs!

Your review means a lot to us and lets us know I’m on the right track!

I spoke with Mikayla who reviewed my insurance policies and answered every question I had. She was very good about providing me with all the information I needed in a way that I could understand.

I’m thrilled that you are satisfied with our services. We look forward to helping you again in the future.

Mikayla was amazing. She addressed all of my coverage needs  with great explanations. Shes so smart and knows her stuff!!

Hi Sorre Holden, Thank you for taking the time to leave us a review.

Hi Jackson Shira, Thank you for taking the time to leave us a review.

Hi Anthony Clark, Thank you for taking the time to leave us a review.

Hi Nick Perry, Thank you for taking the time to leave us a review.

We’d like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out!

Called in to get a quote. The young man on the phone was friendly and answered all my questions. He was able to find me a good price with same coverages. It was worth my time.

Hi Kelly Turner, Thank you for taking the time to leave us a review.

Hi Dana Cromwell, thanks for your kind words. I’m thrilled that you are satisfied with our services. We’d like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out!

I recently switched my insurance to this company with Laurie Lum.  I've worked with Laurie for many years.  When my rates went up Laurie went to work and found me the best options for insurance.  She is my 'go to' agent for client referrals and for my own personal insurance.  She's very knowledgable and professional.  I would recommend her to anyone looking for insurance.

Best Office! Super Friendly Staff! I've had such a positive experience with Comparion as a whole! I'm so happy to see their continued success through the hardships of the pandemic.

Hi Dwayne Crabtree, Thank you for taking the time to leave us a review.

Thank you for your review. We’re sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.

I canceled my service before it started as my current provider gave me a better deal. I had already paid upfront with liberty to start in a few days so asked for a refund they said in 3 to 5 business days. They held it for 15 days and said it was due to using a check when I called back later instead of a card. I explained their site only gives the option for check the card option is grayed out. So nice they keep my money for service not rendered and penalized me for their payment method.i would never recommend them.

Liberty mutual App wouldn’t allow me to downgrade insurance during COVID, so I canceled, only to get harassment from a Bill collector several months later saying I didn’t cancel until they apparently  canceled my insurance— three months after I canceled.  Now they claim I owe $900 for insurance I never wanted.  Scam!

Hi Elizabeth Cassidy, the local sales agents in this office thank you for your positive review!

Great experience!  Fabulous customer service!

Hi Chris Olson Homes, the local sales agents in this office thank you for your positive review!

Robert and his team do excellent work. They communicate well with their clients. Very informative and lookout for their clients best interest.

Hi Chase Rosson, Thank you for taking the time to leave us a review.

Great service and a friendly team. Would recommend!

Hi NICHOLAS OLSON, Thank you for taking the time to leave us a review.

I’m sorry you had a bad experience with Liberty Mutual’s claims department. Here at Liberty Mutual, we want to make sure we are connecting you with the appropriate teams to best address your concerns and needs. This is a local sales office. If you’d like to speak with a claims specialist, please call 800-225-2467.

My car insurance claim experience was a nightmare. All communication had to be via text messages. My claims adjuster's messages were written in poor language and were therefore so unclear (and also full of mistakes) that it took many texts back and forth to sort out the miscommunication. At first she texted that my car was declared a total loss. After I pushed back, she said that she made a mistake. Finally, after two weeks I received a text from her and LM stating that my damage review was available on my account. I have the LM mobile app installed but when I logged in and clicked on "View Estimate and Details" I got a message saying there was no claim info available. I called the the "Having trouble?" number which referred me back to the claims adjuster who was not available.
Then I received an email from an unknown individual with a 1 page pdf file about my claim that showed the LM logo but no info.
I finally was able to reach the adjuster by phone who told me that she sent me a claim settlement check in the mail today.

I canceled my car insurance with this company. By the way, they raised my premium significantly at the last renewal period, even though I had had no accidents, claims, or tickets.

This was my first claim experience and it was from hell.

Shoutout to Ebony from Liberty Mutual. Had the best customer service, was very patient with my questions and answered them with respect, honesty, and got any problems I had were taken care of right away. I highly recommend Ebony to anyone. Very kind and trustworthy person.

My car and truck were damaged by one of there policy holders. It did $7700 damage to my car and over a $1000 damage to my truck. They estimated the car damage at $2600. I had rebuilt the car from the ground up with a custom vinyl wrap job valued at over $2000 alone. My advice is that you contact your state insurance commissioner in this company. I'm still fighting with them to get the right appraisal

I hate this insurance and the worst part is that its not mine its been more then a month now and they cant figure it out wife thinks im not doing enough to get them to respond but they are just giving me the run around most of the time they will not answer calls or emails.

Zero rating.  Have had insurance with this company approximately ten years with no claims.  Alternator went out in truck. Could not get roadside service.  Stuck on busy highway with truck and  rig for five hours.  Got the run around for about three  hours from Liberty's roadside service.  Liberty did not give us service.  Had to get alternative service.  Cannot ever get in touch with our agent, Lauri Lum.  Liberty raises payments every year, debits my account  automatically and gives zero service.

I'm tired of the robocalls from your third party vendor.

This is one of the bad insurance I have almost like a month the one of their clients hit me on my truck and no one call me jet to fix my truck and when I call they send me to the voice mail sucks this insurance they just want to get money but they don’t want to take care of the customers I will put 0 on the stars

Too bad you can't rate it ZERO. Good luck trying to reach anyone at these office, they have the phones going to their central call center. Totally inconsiderate service. You truly do get what you pay for. Found an large company with GREAT SERVICE and they take care of heir clients. What a concept.

This is the most difficult insurance company to get in touch with.  My agent is never available and my calls get directed to some office in Tampa, FL.  Not getting the warm fuzzies here.  It really terrifies me to think what would happen if I ever really needed them if I was ever in an accident.  I'm definitely doing some insurance shopping.  Hope they're not all this bad.

Comparion Insurance Agency
Lake Oswego, OR

Quote with an insurance agent in Lake Oswego, OR

About the Lake Oswego, OR office

Comparion Insurance Agency Lake Oswego, OR

Quote with an insurance agent in Lake Oswego, OR

About the Lake Oswego, OR office

Comparion Insurance Agency
Lake Oswego, OR