Colorado

Liberty Leaders

Lamplighter Award

Denver, CO

Online

Midwest Region Virtual Agents

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

Hard to finish the process of getting a quote.

Thank you for your review. We’re sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.

Chad Otto did not live up to his reputation at all. He took weeks to get back to my emails/calls, regarding autos/ homeowner quotes. After several months of working with him to get quotes nailed down, his delays cost me increases in quotes. He finally dropped the ball when we got close to the end and never got back me at all. It's clear he is too busy to bother with new clients these days during difficult insurance industry times.  He doesn't need the business. It's easy for him to ignore  you and move on. He came highly recommended to me, I can't say the same. One must remember how you got to be top sales person of the year serving your clients not by ignoring them.

“Say goodbye to your insurance scam!”

Chad, we can’t thank you enough for your kind words. Your review means a lot to us and lets us know we’re on the right track!

Chad Otto is the most knowledgeable insurance agent I’ve ever had the pleasure to work with.  His 30 years of experience as an agent has given him the insight and expertise to handle any situation.   Whether crafting a policy package, answering hard questions, or walking someone through a claim, Chad knows the path which needs to be taken and guides his customers through the process with aplumb.

Thank you for your positive review and providing feedback.

Chad is one of a kind! He is one of the most knowledgeable and professional people I have ever met. I highly recommend him for all of your insurance needs!

Awesome!  Thank you for your review and for sharing your experience!

I appreciate the sincerity and honesty that Chad Otto has always provided.  He is genuine in his approach and truly wants what is best for his clients.  He takes time to ask the proper questions to make sure he finds and/or builds the best policies that suit your actual needs.  This is very important as not everyone’s needs are the same.  It is a quality that is sincerely appreciated but yet can be hard to find sometimes.  Grateful for his assistance and knowledge.

Thanks for sharing your review with us and the community.  We appreciate the recommendation!

Chad is consistently helpful and clear in his explanations of all aspects of my home and auto policies.  I highly recommend him.

Great to hear!  Thanks for sharing your review with us and thrilled that you are satisfied with our services.

Chad Otto is knowledgeable and trustworthy. I’m very pleased with the work he has done as my auto insurance agent. I highly recommend him!

Great to hear and your review means a lot to us!

Chad and his team have provided my family with insurance for years and has always been a great help to us.
He has always helped us with great rates and quick service when we need him, as we have had our share of fender benders etc.

Thank you for your review.  Great to hear!

Chad help in locating a company to provide Builders risk insurance. He also helped in locating a company to provide an umbrella policy.
Also, he located a third party insurance company to provide auto coverage.

Thank you so much for taking the time to leave us this amazing review.

Chad has been helping me and my family with all our insurance needs. He offers great rates and even better service. I can always count on him answering his phone, or getting back to me right away with any questions I have had.

Chad is super responsive, helpful, and Knowledgeable. I’ve worked with him for years and I’d highly recommend him to anyone looking to make the normally confusing insurance buying process a breeze!

Great to hear! Thrilled that you were happy with our services.

Chad is the best insurance I’ve ever had. He always looks out for his clients’ best interests and is very reachable by phone if you have policy questions. I have recommended him to several friends and they are just as happy with his customer service.

Thank you for the 5 stars, Michele Servello!

Eric Geis, we are so glad that you enjoyed your experience. Thank you for your business!

I have been dealing with Chad for many years, he listens, is responsive and explains details I may have with one of my policies. I heartly rcommend Chad!

I've known Chad for a long time--he's always completely professional and very helpful.

Chad is always there to help with whatever I need.

Chad has been my insurance agent for more than 20 years. He very responsive and gets me the best rates possible.

Chad has always been very helpful and I have my family members use him as our insurance agent for many years. Chad has always been great to work with on every need. Great performance.

Chad is a great insurance agent. I have worked with him for over 6 years. He is super responsive and knowledgeable. He has helped my family insure our vehicles, homes, and toys. Highly recommend him!

Chad has handled my non-medical insurance needs for more than 20 years.  In that time, I have adjusted my coverages on several occasions.  Each time, he and his team have handled my requests promptly and professionally.  I appreciate that he does not "push" sales pitches to me.

Chad has always taken care of me and my whole family!  I truley
trust him and I know that is not said enough about Insurance folks.
He really has our back.  It makes lifes challenging times so much better.

Chad Otto Has been my agent for more years than I can count. He has always looked out for my best insurance interests. None finer than this young man. He is awesome!!!

We have been with Chad for over 20 years and he has helped us through a myriad of situations. Wonderful agent, wonderful man. Always makes himself available when you are going through life’s little surprises. Highly recommend!

Chad is a great agent; he is always very responsive and helpful.  He looks for the best possible rates for the services you need.  Due to the location of our home we had to move our home/auto to another company for a period of time so only had 1 small motorcycle policy with him.  He still gave us the same level of attention and service.

Thank you so much for taking the time to leave us this amazing review!

We've luckily not needed to use our insurance coverages, but we've bundled our auto and homeowners insurance together and Chad has always been super responsive and helpful when we have questions.  Thanks Chad!

Chad is an amazing agent.  He listens and gives you just what you need.

I have been a Liberty Mutual policy holder for 55 years. Chad has been my agent since we moved to Denver in 1993. Obviously, I have had opportunities to change but I never saw any benefit.

Keep up the great work, Chad!

Hi, Kohar Tishkowski! Thank you so much for taking the time to leave us this amazing review.

Chad has been our agent for as long as we’ve been in Colorado which is 27 years. I highly recommend him.
He is professional, responsive and always willing to go the extra mile for you!

I have been with Chad Otto for 26 years need I say more.  Great guy all my insurance needs.

The best agent in town and a really cool guy!

Cory Camallieri, thank you for your review. We’re sorry that your experience did not match your expectations

I paid my bundled home and auto insurance in full in for one year. Earlier this year, I argued with a dysfunctional Liberty Mutual about my homeowner’s insurance. Liberty tried to bill me second a time for home owners insurance when bill is paid through my mortgage escrow account.

Now we argued about my auto insurance. I only pay for what I need. I am sick and tired of waiting on the telephone forever, no contact via email, navigating a dumb lame website, or missing-in-action non-problem insurance agents. 

Lame TV commercials and a big bird does not make for adequate customer service. At Liberty Mutual real “insurance agents” are actually subcontractors, not employees, who work on commission from home offices and will dump you after the sale is over---never to render future service. Any policy service is rendered by out-of-state corporate call centers broken into disconnected parts staffed by poorly trained scripted personnel (AI assisted) who are not empowered to solve problems but rather dispense stiff generic bureaucratic solutions that serve the corporation not the consumer.

Understand this dismemberment of local customer service, and just-in-time marginal service is a preparation and a transition to over sea’s foreign customer service where wages are lower making for greater profits. Many of us have already encountered this foreign experience in other parts of the economy. Modern technology allows for corporate customer call centers to be located out-of-state or overseas. Corporations are too greedy to hire locally.

Most importantly Liberty Mutual makes serious billing-accounting mistakes implementing insurance agreements (like doubling billing). No communication between their different parts! Home knows not what auto is doing, knows not what claims is doing! They will also attempt to keep your credit card number on file for auto-billing. An unprofessional, irresponsible, dysfunction operation!

I grow weary of marginal telephone service, dumb answering machine bots, temperamental websites, or missing-in-action, non-problem solving, make pretend insurance agents. 

At their lame dysfunction offices, maintaining personal relationships with clients is lost in a by-gone era. These make pretend agents (actually sellers of stuff on commission) are incapable-unable to provide useful informative or policy changes by phone or letter to their so-called clients who to Mutual Liberal are actually just another trick to make a buck.

Most importantly Liberty Mutual makes mistakes implementing your insurance agreement, especially in the billing area, even if paid in full for the year on your home/auto bundle… no communication between their different parts; home does not know what auto is doing! An unprofessional, irresponsible, dysfunction operation!

I am sick and tired of marginal telephone service, navigating a dumb lame website, or missing-in-action non-problem insurance agents. You get a corporate letter with an out-of-state telephone number to a call center where you are to wait (10-20-? minutes, or you get disconnected, or you hang-up due to frustration) before you can talk to a poorly trained staff person who is unable to solve problems.

Customer Be Damned,
Cory Camallieri

Chad has been helping me with my insurance needs since I bought my first house 9 years ago. He is super knowledgeable, always available, and never tries to up-sell me on policies I don't need. I highly recommend Chad for all your insurance needs!

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Chad Otto

Comparion Lead Insurance Agent | Denver, CO

Quote with Chad

Location

4582 S Ulster St
Ste 300
Denver, CO 80237

About me

Licensed in

Colorado - 33490

Missouri - 8405964

Services

Car insurance

Home insurance

Umbrella insurance

Life insurance

Insurance consulting

Languages

English

Qualifications

LUTCF

Awards & Honors

Liberty Leaders

Lamplighter Award
1994

Reviews

Chad Otto

Comparion Lead Insurance Agent | Denver, CO

Quote with Chad

Location

4582 S Ulster St Ste 300 Denver, CO 80237

About me

Licensed in

Colorado - 33490

Missouri - 8405964

Services

Car insurance

Home insurance

Umbrella insurance

Life insurance

Insurance consulting

Languages

English

Qualifications

LUTCF

Awards & Honors

Liberty Leaders

Lamplighter Award1994

Reviews

4582 S Ulster St
Ste 300
Denver, CO 80237

Lamplighter Award
1994