Georgia

Liberty Leaders

Lamplighter Award

Pacesetter

Pursuit of Excellence

Suwanee, GA

Online

Southeast Region Virtual Agents

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words! I wish you all the best.

My interaction with Romaine was a very pleasant experience! She responds to calls, emails etc in a timely manner. Romaine is knowledgeable and professional; she guided me in making the best decision and was very patient and informative. I would recommend her to anyone seeking insurance coverage.

Thank you so much for taking the time to leave us this amazing review. I’m thrilled that you are satisfied with our services. If you have friends who need insurance, please send them my way.

Romaine has been extremely helpful in assisting us with our insurance policy.  She is professional, timely (responds very fast to emails & texts) and knowledgeable with the industry.
Any issues we have experienced (all minor and/or nothing to do with Romaine) have been promptly addressed and handled.
Highly recommend her services!

Thank you so much for taking the time to leave us this amazing review. I’m thrilled that you are satisfied with our services. I look forward to helping you again in the future.

I was 🙌  with the competent, patient and caring technical services from Romaine Washington. She listened to my concerns and provided me with a good comprehensive insurance package covering my home, auto and the umbrella coverage
Thank you 🙏

This review made my day! I appreciate you taking the time to let us know about your experience! Please don't hesitate to contact me next time you want help with insurance.

We have been with Liberty Mutual for about 25 years, and that is due in large part to the exemplary customer service from Romaine Washington. She is friendly, knowledgeable, and CARES about us and our specific needs. Over the years, we've had very few problems, but whenever we encountered one, Romaine always took care of it painlessly. Once, our automatic renewal changed our policy without permission from me, and we didn't find out until we had a major claim that was rejected. Romaine investigated the policy, realized there was a mistake, redid the policy and made it retroactive so the claim was covered. Saved me almost $11,000.00 out of pocket. To be honest, I was not expecting her to be able to do that much, but that's the kind of agent she is. To us, Romaine Washington IS Liberty Mutual, and we are very grateful to have them as our insurance for our vehicles and our home. THANKS Romaine, and THANKS Liberty Mutual!

Thank you, Herb! I appreciate the fantastic review and are glad I could be of service.

Romaine has been my insurance agent for over 20 years. She has always been able to find me the coverage and price that I need for all my insurance needs (auto, home and umbrella protection). She reaches out to me to informs me if premiums have gone up so that I am able to decide whether to stay with a current insurance company or start shopping around. I highly recommend her.

Hi Carolyn, thanks for leaving such a positive review! I look forward to helping you again in the future.

Romaine Washington is awesome, and truly extremely helpful. Carolyn Cody

Michael, I am so glad you had a good experience. I look forward to serving your insurance needs for years to come!

Romaine was very helpful in navigating insurance policies for my home, auto (in two states) and umbrella.

We are so glad that you enjoyed your experience. Thank you for your business!

Romaine has helped me tremendously to find insurance at a reasonable price.  She was courteous, kind, and prompt when I was in a bind to find insurance within a certain time frame.  I highly recommend her.

Evelyn, we are so glad that you enjoyed your experience. Thank you for your business! I loved being of service to you and hope I can assist you again soon.

Romaine Washington is absolutely awesome.  She's very patience and extremely helpful.  She will keep you updated/informed every step.  I really love how she how quickly she respond to your text, or phone call. I would recommend Romaine to my friends and family.  I'm so grateful that I contacted her.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Tim!

I would like to thank romaine for the assistance, that romaine exhibited on my behalf, to direct me to make the best decision to choose a top insurance option

Mark, thank you for your review. We appreciate your business! I appreciate you taking the time to let us know about your experience.

Romaine has been helping me with insurance since 2016. She's provided helpful advice, answered my questions, and helped me find better rates during that time. I would definitely recommend her!

Thank you, Lynn. This review made our day! I appreciate the fantastic review and are glad I could be of service. Please don't hesitate to contact me next time you want help with insurance.

I received excellent customer service from Romaine. She was very tentative to my need and very helpful in helping me to not only understand my options,  but choosing the best one for me. She is someone who I can truly say I trust when it comes to insuring the things that are very valuable to me.  Thank you!

This review made our day! I look forward to helping you again in the future.

If I could give Romaine Washington more stars, I would do so. She is a breath of fresh air in a world where customer service is a thing of the past. She is helpful, works hard, and does what she says she's going to do when she says she is going to do it. I highly recommend her.

Thank you, Erika. This review made our day! I loved being of service to you and hope I can assist you again soon.

To be honest I don’t know where to begin to express my gratitude for the service that Mrs. Washington provided me today. She was above all very kind, professional and knowledgeable in helping me find the right insurance company. I truly appreciate her for everything she helped me with today….she went ABOVE and BEYOND!

Thank you so much! Please don't hesitate to contact me next time you want help with insurance.

I highly recommend Romaine to address your various insurance needs.  She is professional, accessible, and knowledgeable.

Hi Anna, thanks for leaving such a positive review! When my customers are happy, I am too.

Agent Mrs. Romaine Washington was very helpful in finding me the type of homeowner insurance I had asked for and it didn't take her long before getting back in touch with me with quotes. She was very humble and professional and she was available if I needed to speak with her about anything.

I appreciate the fantastic review! Insurance is complicated. I love to help make it simple. I look forward to helping you again in the future.

Romaine is the best and provides a high level of customer service, education and definitely has her client’s interest and wallet in mind. She’s my go to for all my insurance needs.

Hi Evan, thank you for taking the time to leave us a review. It was a pleasure working with you. I'm glad I could help you find the right insurance at the right price. Please don't hesitate to contact me next time you want help with insurance.

Great experience, Romaine was helpful, very knowledgeable, kept solid communication from beginning to end and helped save a significant amount on my insurance.

Hi Chanel, thanks for leaving such a positive review! I appreciate you taking the time to let us know about your experience! I look forward to helping you again in the future.

Romaine is AWESOME! She takes the time to educate clients on the importance of insurance, the various products that are available, how to protect your assets and save money at the same time. I have recommended her to friends and they have been just as satisfied as we have been!

Hi Rick, thanks for leaving such a positive review! I’m thrilled that you are satisfied with our services.

Romaine was a pleasure to work with. It was the best experience I have had with buying insurance. Romaine as so helpful and was the reason I purchased the insurance policy.

I’m so grateful for your kind words, Stacy. Thanks for sharing your review with us and the community. I loved being of service to you and hope I can assist you again soon. If you have friends who need insurance, please send them my way.

Romaine was a pleasure to work with because she was friendly, sincere, knowlegeable, helpful and prompt. We contacted her at the 11th hour with an insurance need and expected there to be a lapse in coverage because of the late start.  We had the needed coverage within a couple days - no lapse. With there being so much negativity regarding customer service at businesses in general, she was truly a welcome change!

I’m so grateful for your kind words. Thanks for sharing your review with us and the community. Please don't hesitate to contact me next time you want help with insurance.

Outstanding! When I was referred to Romaine, she was away on vacation but immediately upon her return she went into super-drive to help me with obtaining my policy. I honestly didn't miss a beat, she got everything done swiftly, and painlessly. "Need a policy without all the hassle & pain, just simply call Romaine!"

Hi Pierre, that's great to hear! I look forward to helping you again in the future.

Very great personality ; very helpful and knowledgeable.. Perfect perfect person for the business.

Thank you, Teresa. This review made our day! It was a pleasure working with you. I'm glad I could help you find the right insurance at the right price. Please don't hesitate to contact me next time you want help with insurance.

Romaine was so professional, courteous, friendly and very knowledgeable of the company insurance products.  She was so helpful in finding the right insurance quote to fit my budget and made me a satisfied customer.

I highly recommend my family and friends to Romaine Washington.  Romaine is the go-to-person in finding the right insurance quote to match your budget and needs.

Well Done Job!!!

Thank you, Lola! It was a pleasure working with you. I'm glad I could help you find the right insurance at the right price.

Romaine Washington was attentive to my needs. She asked all the right questions and gave me an excellent policy for my new home. Great customer service, already sent her a family member as a referral.

I’m so grateful for your kind words, Lisa. Thanks for sharing your review with us and the community.

Romaine is awesome. She is so kind and so very helpful.
She goes that extra mile to ensure her clients get the best insurance at the best price.

I’m so grateful for your kind words, Sequoyah Justus. Thanks for sharing your review with us and the community.

Liberty mutual has reasonable pricing for life insurance and vehicle insurance. My agent Romaine Washington is the best! No question is too big and she always responds. I keep her updated on everything like we are friends! I would highly recommend!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Kwannda!

Romaine is the best! She is very professional and goes over and above to be sure your needs are taken care of. She is very knowledgeable and will be sure you have the best insurance plans for you and your family!!!

Romaine works the hardest possible to save money and find the best policy.  She is very responsive via email.

Thurmond Tillman, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Romaine Washington has been professional, available and very attentive and responsive to the needs of my family.   She has assisted in every area in which we inquired.  If she did not have the answer, she found the answer, saving us time and money.  We are very appreciative...

Julie, thank you for the great review! We are thrilled to hear about your experience!

Romaine Washington provides exceptional customer care and service. She worked hard to get every possible discount for my policies with a cheerful and professional attitude. She is a pleasure to work with. I highly recommend Romaine!

Thank you for the awesome 5 star review, Barb!

Romaine has been my insurance agent for several cars & homes over the last 8 years. She has always been very responsive and helpful with every transaction.

Lindsey, thank you for this incredible review!

My husband and I have truly been blessed with someone who understands our needs.  Since 2015, Mrs. Romaine has offered us valuable insurance advice and as newly weds we were extremely grateful for all of her assistance. Now with the growth of our family, we are in need of an insurance tune-up and again Mrs. Romaine is here to help.  She is always available to offer her expertise and her professionalism, follow-up and benevolence is remarkable.  Thank you, Mrs. Romaine. Your a life saver!

Wow! This review made our day - thank you!

Romaine Washington is Liberty Mutuals greatest asset.Romaine listens to and is empathetic with her clients on a deeper level in order to discern what they really want and need. I'm always able to reach my agent so that keeps me happy and reassured. She always responds timely to my inquiries and phone calls.She has a great personality is always excited and eager, ready to help.Romaine has definitely won my respect and Trust.

Louvenia, we are very glad to hear about your experience, thank for you for sharing!

Keiler, , thank you! We truly appreciate your review.

Romaine's service was professional and very thorough. She is caring and passionate about her work and making sure her clients are happy. I would recommend her 1000 times!

Thank you for the 5 star review! We appreciate you!

Great doing business with Liberty Mutual. My agent Romaine Washington is very courteous and forthcoming with all my insurance needs. She keeps me inform, and as my needs change she is always willing to get me the best quotes. Doing business with Romaine is always a great experience.

Thank you for this awesome review! We are so glad to hear about your experience!

Romaine does a fantastic job keeping my family insured with the correct insurance product that I need. I am a customer for life!

Amy, thank you so much for writing this review! We appreciate your kinds words.

Romaine has been my family's local agent for many years. We appreciate her attention to detail, consistent professionalism, and unwavering service excellence in helping us navigate our changing insurance needs.

Christie, thank you for the review and sharing your experience with the community!

My experiences with Romaine Washington have always been above my expectations.  She always makes me feel like I am her most important Client.  Romaine is always quick and accurate and will spend the time it takes to help me with my issues.  Personal service is obviously a mastered goal for her.

Thank you for this awesome review, Aaron! We are so glad about your experience.

Romaine found a discount on my policy I was unaware of and mailed me a refund check without me even inquiring about it EXCELLENT job keep up the good work!

Thank you so much for this incredible review! We look forward to serving your insurance needs for years to come!

Ms. Romaine is  such a professional person, whenever I speak to her no matter what the problem is  she is always responded to my needs an provide expert advise. I would referrer my family and friends to her any time

Ms. Washington was not only professional, she was personable, knowledgeable and patient!!  She worked after hours to answer all of my questions, and even followed up over the next day to make certain that I was comfortable with the elections and that I was aware of potential discounts.  During such stressful times, it was almost therapeutic working with Ms. Washington!  (We handled everything on-line and over the phone (with surprising ease), but I actually wanted to walk into her office and give her a hug!!!)  THANK YOU, BE WELL and GOD BLESS!
~Anne Pierce & Family

Brandon, we are so grateful for your kind words and review! Thank you!

Romaine is a very friendly, helpful, and attentive agent. Whenever I have questions or need to make a policy change, she responds very quickly. She thoroughly explains my options, and everything is readily taken care of. She's been assisting me for several years now, and I've never had an issue at all.

Ulysses, we are so thankful for you taking the time out of your day to leave this 5 star review - thank you!

Romaine is always accommodating, responsive, and flexible when I need an insurance quote.  Her professionalism makes it a pleasure to do business with her.

Romaine is the definition of Professional, Poise, and Knowledgeable about getting you the BEST quotes that work for you. She made me feel important and confident in having Liberty Mutual as my insurance providers. Romaine Washington was always responsive and dependable. I truly am thankful to have her as my insurance agent. I’d put her up against any insurance agent! She’s the absolute best for sure.

Thank you Romaine Washington for your service and diligence in providing the best services at Liberty Mutual!

I am so grateful to Romaine for helping me understand my coverages. Although she couldn’t find me a better rate than what I am currently paying, she did help me navigate through my own carrier to get my roof replaced.

Ryan, thank you for leaving us this awesome 5 star review!

Romaine is always responsive to questions and happy to help get our rates and coverage right where we need them!

Martin, we truly appreciate your 5 star review - thank you!

Romaine did a great job explaining all of the details I had questions for to get the coverage I needed. Romaine was very professional and knowledgeable and I would recommend her to anyone that needs a GREAT Insurance Representative.

Daisy, we truly appreciate your review - thank you so much!

My husband and I have been doing business with Romaine Washington for years now. Her customer care and service is excellent. She totally understands our needs and I truly trust her recommendations. I would recommend her to anyone in a heartbeat!

Mrs. Brown, your review made our day - thank you!

Romaine Washington is the insurance agent that I've been looking for.  She is informative, responsive, professional and detailed....absolutely excellent.  I would highly recommend her, she went above and beyond.  We have been in business for a long time and she is the best insurance agent we've ever encountered.  Only wish we could have met her 20 years ago.

Thank you for taking the time to leave us this awesome review!

Romaine Washington has been amazing since I joined  in 2018. She has always responded to my emails and answered whatever questions I’ve had in a timely manner. I would definitely recommend her and this company to my friends and family.

Frances, we truly appreciate your 5 star review and rating - thank you!

I have been working with Romaine since 2004. I have found her to be an
exemplary agent who is always working to consider my best interests. I have total trust in the products and services she recommends for me.

Thank you for this great 5 star review! We are looking forward to serving your insurance needs for years to come!

Thanks for everything Romaine, since 2007 you are the best . You became my go to person as of May 2020 .Thanks

Thank you for leaving this awesome review, San! We appreciate your kind words!

Romaine is an Amazing Agent!! She is professional at all times and very knowledgeable about her product. She has always been quick to address any questions or concerns I may have about my policy.  I truly feel that Romaine cares about her clients because she has exceeded expectations to ensure my family's insurance needs are met. Romaine is a great asset to this business.

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Romaine Washington

Comparion Lead Insurance Agent | Suwanee, GA

Quote with Romaine

Location

3011 Sutton Gate Dr
Ste 400
Suwanee, GA 30024

About me

Licensed in

Alabama - 3001674204

Georgia - 2677784

South Carolina - 15211846

Tennessee - 3001149511

Services

Car insurance

Home insurance

Umbrella insurance

Life insurance

Insurance consulting

Languages

English

Qualifications

LUTCF

Awards & Honors

Liberty Leaders

Lamplighter Award

Pacesetter

Pursuit of Excellence

Reviews

Romaine Washington

Comparion Lead Insurance Agent | Suwanee, GA

Quote with Romaine

Location

3011 Sutton Gate Dr Ste 400 Suwanee, GA 30024

About me

Licensed in

Alabama - 3001674204

Georgia - 2677784

South Carolina - 15211846

Tennessee - 3001149511

Services

Car insurance

Home insurance

Umbrella insurance

Life insurance

Insurance consulting

Languages

English

Qualifications

LUTCF

Awards & Honors

Liberty Leaders

Lamplighter Award

Pacesetter

Pursuit of Excellence

Reviews

3011 Sutton Gate Dr
Ste 400
Suwanee, GA 30024