Hawaii

Honolulu, HI

Online

Pacific Region Virtual Agents

WARNING: Do Not Use—Cost Us $4,000!

Dealing with this insurance agent was a terrible experience. He walked away from his responsibilities without notice, left crucial paperwork unfinished, and caused one of our policies to be canceled with no warning. His actions put our mortgage at serious risk. On top of that, we are still paying for this canceled policy, along with several others that we’ve already replaced through a new provider. Attempts to contact anyone else at Comparion Insurance have gone nowhere—every phone number leads to a dead voicemail, and the office is marked "temporarily closed."

Liberty Mutual, Comparion’s parent company, refused to help, citing that Comparion operates independently. Their only recommendation was to email the agent on our behalf, but he never responded.

The situation became worse when we received a sudden bill from an insurer requiring immediate payment to maintain coverage. Despite explaining the issue, we were assured a prorated refund if we canceled the policy. After realizing that Comparion was entirely unresponsive, we switched to State Farm. Instead of the refund we were promised, we received an additional bill for $4,000, supposedly for "earned benefits" covering only five days of coverage.

Canceling the duplicate policies still active requires action from the original agent, who is unreachable. This entire ordeal has been a complete nightmare.

If you are thinking of working with this agent, reconsider. His lack of responsibility, professionalism, and care for his clients’ financial stability make him a significant liability and risk.

Hi Jackson Shayer, Thank you for taking the time to leave us a review.

Justin is the BEST! ive gotten probably well over 100 Policies for my Clients through Justin! He always gets the best rate, he is always there for his clients when ever they need him! Justin is so easy to work with and makes everything so simple, quick and easy!

Hi Allen EveryDay, Thank you for taking the time to leave us a review.

I can honestly say I’ve called Justin with more problems than I’d like to admit and every single time he’s been able to get me an answer or solve my problem quickly. It’s nice to talk to a real person who actually understands and wants to help with no games or nonsense.

Lead Insurance Agent

Comparion Lead Insurance Agent

Your local Comparion agents offer expert assistance to get the right vehicle coverage that fits your needs and budget, no matter what you're driving.

Vehicle

Whether you rent or own, protect your home and belongings from damage or loss by talking to a local Comparion agent today.

Property

The things that are the most important to us require the best protection. Rest easy with the right life insurance and other specialty coverage.

Justin Chen

Comparion Lead Insurance Agent | Honolulu, HI

Quote with Justin

Location

711 Kapiolani Blvd.
Ste. 425
Honolulu, HI 96813

About me

Licensed in

Hawaii - 17957055

Services

Car insurance

Home insurance

Umbrella insurance

Life insurance

Insurance consulting

Languages

English

Education

Bachelors in Pschology.

Reviews about Justin Chen