Washington

Pacesetter

Pursuit of Excellence

Liberty Lake, WA

Online

Pacific Region Virtual Agents

James is definitely one of the best insurance agents in the northwest!  Very knowledgeable and ensures you have the proper coverage. 

He’s an amazing ins. Agent very responsive and easy to talk to thank u James !!! Definitely recommend this man

Great customer service throughout the few years he has been my agent.  I recently left for cheaper insurance and incurred an outgoing charge to my account.  Even as my past agent, he stepped up and helped me take care of this.  Highly recommended!

Hi Julia S., thanks for leaving such a positive review! It was a pleasure working with you. I'm glad I could help you find the right insurance at the right price.

James has been our insurance agent for almost 5 years and I have nothing but great things to say about him. He is always quick to respond and always finds the best pricing. 

Hi Denny, thanks for leaving such a positive review! It was a pleasure working with you. I'm glad I could help you find the right insurance at the right price.

very knowledgeable, friendly service. Prompt about returning calls. Very good agent.

Hi Renée D, thanks for leaving such a positive review! I work hard to exceed expectations and I'm thrilled you had a good experience. When my customers are happy, I am too. If you have friends who need insurance, please send them my way!

James Stenzel has been my insurance agent for several years now...What I like best about James is HE always calls me back fairly quickly.  I don't get a recorded message that goes through several multiple questions that never answer my question and then won't let me talk to a real live person.  I worked for hours the other day trying to do a simple change on one of my policies......not only was the company's phone number wrong, no real person was there to help.  I called James-he answers his phone his self what a concept!  Thank you James

I appreciate the fantastic review and are glad I could be of service.

James has assiduously and carefully answered the multitude of questions and concerns that I've asked of him, with grace, patience, and aplomb.  Fantastic to work with !!

Hi Jeannine, that's great to hear! I appreciate the fantastic review and are glad I could be of service. If you have friends who need insurance, please send them my way.

James Stenzel is the best. He is extremely knowledgeable regarding insurance policy issues and quick responses to all my questions.

I’m so grateful for your kind words, Vickie. Thanks for sharing your review with us and the community. It was a pleasure working with you. I'm glad I could help you find the right insurance at the right price. If you have friends who need insurance, please send them my way!

We have counted on James to help us choose our insurance company for a few years now. James has always been easy to contact and quick to help. Recently the company that carries our home and auto insurance bumped our annual premiums by $500 for no reason. We called James and he quickly came up with a good company with better coverage and an annual premium of $500 less. James got everything switched over to the new company thru email including new insurance cards. Quick and simple, James took care of it all. Thanks James!

Lorraine, I am so glad that you enjoyed your experience. Thank you for your business! I appreciate the fantastic review and are glad I could be of service.

James is great, we appreciate him and the hard work he pouts in. He is a pleasure to work with.

Hi Kathy Downing, I appreciate the fantastic review!

James has been our insurance agent for the last 14 years, he's always been there for the many changes in our life. I'd highly recommend James.

Goes above and beyond to help me understand the nuances.

Hi Twila, thanks for leaving such a positive review!

James Stenzel has been our insurance agent for many years.  He has always helped with our changing lifestyles, and has shopped insurance opportunities to try and keep our costs as low as possible.  If you are looking for a dependable, and responsive insurance agent- James is your guy!
Thank you James for all your help and for looking out for us during our time with you.  I look forward to many more years of quality insurance at an affordable price.

Hi, Wendi! Thank you so much for taking the time to leave this amazing review! Your review means a lot to me!

James is the best! Easy to work with. Send an email and he is on it! I have been a customer of James for over 15 years, and will continue until he retires.

Excellent customer service from James, and he got us the coverage we needed promptly!!

Thank you so much for taking the time to leave us this amazing review.

Yes, James helped me find insurance, yes, he did it in a matter of hours and yes, the coverage is thorough and affordable. More important his experience understood what I needed more than I would have known, and his guidance helped me to find peace of mind that I was doing the right thing for my family and our future. That given any unforeseen occurrences, we will be ok.  Thank you

Excellent attention to all of my questions, for my complex portfolio!

James is a great insurance agent.  He helps answer any questions we have and is pleasant to work with.

Hi Pam Hamlin, thanks for leaving such a positive review!

I couldn't be happier with James and the customer service he provides.   Competitive rates and always responds quickly.

Thank you so much for taking the time to leave this amazing review.

Great customer service.  James did a wonderful job of finding us the best rates for our home and auto insurance.  He always replies to emails and phone calls very quickly and answered all my questions.  He has been our insurance agent for over 10 years and we highly recommend him.

I loved being of service to you and hope I can assist you again soon.

Great Liberty Mutual agent.  Responded quickly to my request for an agent to assist me with a homeowner's policy.  Thank you, James.

James Stenzel has been my insurance agent for years. He is always helpful and prompt in responding to my requests.

Thanks for sharing your review with us and the community.

We moved from Texas about nine months ago.  We were referred to James Stenzel at that time. He provided us with policies for our home and auto, and has been most responsive since that time. We are well pleased.

Wonderful working with James to get insurance for our new condo! Thank you!

James has been our agent for over 10 years. We appreciate his feedback and guidance on our different policies. 

Thank you for the 5 stars, Colette Sherman!

Hi Raymond G, thanks for leaving such a positive review!

Responds fast to questions, watches out for his customers best interests. 

It was a pleasure working with you. I'm glad I could help you find the right insurance at the right price.

Fast, easy to work with insurance agent! Saved us over $2,000 per year between vehicles and 2 homes. Would recommend to anyone!

I’m so grateful for your kind words, Nate Alder. Thanks for sharing your review with us and the community.

To be honest, I never believed insurance agents as good as James even existed.

Let me preface this by saying that I universally hate insurance companies, due to horrendous past experiences with several of them that I'm certain I'm not alone in having.

I had switched to Liberty Mutual for car insurance, after having gotten off a parental plan with Progressive. I chose Liberty because they were the most affordable option - a difficult choice, since they had recently screwed me over, badly, in a hit-and-run on my vehicle (long story, the guy who hit me was a former insurance agent, he used Liberty Mutual and worked with his agent to get out of it).

Needless to say, I was grumpy about choosing them - which, in part, is why I was so surprised to have been assigned someone like James as an agent. I haven't worked very closely with many insurance agents, and most have been horrible to me - the type you might expect in such a notoriously thankless industry.

"Breath of fresh air" is an understatement when working with James. Right off the bat, I made it clear to James how upset I was to be working with his company - frustration that was entirely wrong to be taking out on him, and which I regret - and he took it like a champ, responding only with kindness. As time went on, James proved to be ridiculously efficient, timely, and reasonable as my insurance agent. I've since added a number of additional insurance plans - life, rental, motorcycle, etc. - and he has been outstanding in getting me deals that beat out the competition every time, and quickly. He doesn't try to turn every interaction into a 30-minute phone call (my gosh, I can't say how much I appreciate this), doesn't try to constantly up-sell me on additional stuff or "hide" prices behind sales pitches, and will even level with me when he thinks a more inexpensive option may be better.

All in all, I am beyond grateful to have such a notoriously stressful part of life made stress-free thanks to James' expert work and transparency. I look forward to working with him for years to come.

Fast responses to inquiries and questions!

James has provided me with excellent service for over 15 years.  He's always very responsive, friendly and helpful when I contact him. Whether it's helping me file a claim or finding me the lowest cost insurance options, James is the best!

Kimberly Murray, thank you for your review. We appreciate your business!

Liberty Mutual, James Stenzel and their Customer Support department have always been great and we would recommend them to anyone!

Lead Insurance Agent

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James Stenzel

Comparion Lead Insurance Agent | Liberty Lake, WA

Quote with James

Location

24041 E Mission Ave
Liberty Lake, WA 99019

About me

Licensed in

Idaho - 8749458

Montana - 662151

Washington - 254893

Services

Car insurance

Home insurance

Umbrella insurance

Life insurance

Insurance consulting

Languages

English

Education

Bachelor's degree from Montana State University Bozeman

Awards & Honors

Pacesetter

Pursuit of Excellence

Reviews

James Stenzel

Comparion Lead Insurance Agent | Liberty Lake, WA

Quote with James

Location

24041 E Mission Ave Liberty Lake, WA 99019

About me

Licensed in

Idaho - 8749458

Montana - 662151

Washington - 254893

Services

Car insurance

Home insurance

Umbrella insurance

Life insurance

Insurance consulting

Languages

English

Education

Bachelor's degree from Montana State University Bozeman

Awards & Honors

Pacesetter

Pursuit of Excellence

Reviews

24041 E Mission Ave
Liberty Lake, WA 99019